Stepping into a fascinating world where technology meets finance, Augmented Reality (AR) is dramatically reshaping the landscape of the banking industry. With a simple scan or click, bank customers can immerse themselves into a realm of interactive banking experience, designed to make financial transactions and services not only more convenient but also more engaging. This blog post peels back the curtain on the thrilling and somewhat untrodden path to explore the captivating realm of Augmented Reality in banking. By dissecting compelling statistics and critical insights, we dive deep into how AR is now more than ever, becoming integral to the future of banking. Be prepared to be amazed as we unravel the numbers behind this revolutionary phenomenon. The future of banking is here, and it is quite literally, augmented.

The Latest Augmented Reality In Banking Statistics Unveiled

By 2022, the overall market for augmented reality services in banking is expected to reach over $1 billion.

With an impressive prediction of a $1 billion worth, the market for augmented reality services in banking by 2022 heralds an era of exponential growth and potential in this sector. This projection serves as a powerful testament to the formidable influence augmented reality is beginning to command in the banking industry. Envision a future of banking where AR technology enhances customer experience, boosts engagement and transforms the financial landscape. As such, this statistic represents not just a step, but a giant leap forward in the digital revolution of banking. It anchors the certainty that AR in banking isn’t a fleeting trend, but rather an innovation set to reshape the face of banking services substantially.

61% of customers prefer to use banks that provide AR technology than those who do not.

Highlighting that over half, precisely 61%, of customers exhibit a preference for banking institutions employing Augmented Reality (AR) technology in their operations gives an exciting spin to the conversation on Augmented Reality in Banking Statistics. It provides compelling evidence that AR incorporation is not merely an attractive add-on but has transformed into a critical decision-making factor for customers. This flavorful fact underscores the market demand for more immersive and interactive banking experiences that AR technology provides, generating a competitive edge in the industry. Essentially, it invites banks to rethink their digital strategy and consider possible future customer engagement models shaped around AR to keep up with the ever-evolving customer expectations.

42% of respondents in the 2021 FIS Global Payment Report predicted a rise in AR payments over the next 5 years.

Drawing significant inferences from the 2021 FIS Global Payment Report, a wave of advancement appears imminent in the banking sector. With 42% of respondents forecasting a surge in Augmented Reality (AR) payments over a 5-year span, the realm of futuristic banking is not just an imagined scenario anymore. On the contrary, it’s rapidly morphing into a plausible reality. This insight solidifies the potential of AR enhancing user experience in banking, offering a more immersive, interactive and simplified way of executing financial tasks. Ergo, it beckons the onset of a disruptive transformation, projecting a future where Augmented Reality ceases to be an exceptional feature and becomes a banking norm instead.

The global AR market size was valued at $17.67 Billion in 2020 and is projected to reach $340.16 Billion by 2028, banking being a major sector.

Imagine being at the crest of a waterfall, feeling the thunderous power of the water beneath you as it plunges into the depths below. This is an apt metaphor for the skyrocketing growth and immense potential of the global augmented reality (AR) market. Looking at the number – a phenomenal leap from $17.67 billion in 2020 to an anticipated $340.16 billion by 2028 – it’s clear that we are embarking on a journey of unprecedented growth and innovation.

Deploying this visual marvel – AR – in the banking sector, we see an industry on the cusp of a transformative digital metamorphosis. It’s like placing a high-tech lens over the conventional banking world, adding layers of interactive, value-added services that could redefine the customer experience. The numbers validate the immense magnitude of this impending transformation, promising unprecedented changes for both users and financial institutions. Therefore, when focusing on the future of banking through the lens of AR, this statistic paints a picture of a world where banking transactions could become as interactive and immersive as a gaming experience.

A Gartner survey found that 100 million consumers will shop in AR online and in-store by 2020, impacting banking transactions.

This potent revelation from a Gartner survey, indicating that 100 million consumers will dip their toes in the AR pool of both online and in-store shopping by 2020, weaves an intriguing tale in the landscape of Augmented Reality in Banking Statistics. Stepping onto this digital train, the banking sector stands at the precipice of an enormous opportunity, scrutinizing how this new wave of transactions could impact their industry. As consumers increasingly embrace AR experiences, it is implicit that banking needs to align itself with this tech advancement, transforming transactions to cater to the digital shopper, and adding more layers to their digital complexity, infusing AR into their strategic plans and protocols. Hence, this incredible statistic forms the centerpiece, shaping ideas, discussions, and strategies that delve into the amalgamation of AR technology within the banking sector.

40% of Millennials said they would switch to a bank that offers AR services, according to a Salesforce report.

Unraveling the layers of this intriguing statistic, it manifests an evolving paradigm in the banking preferences of the millennial generation. Driven by the allure of Augmented Reality (AR) services, nearly half of the millennials in the Salesforce report are ready to eschew their current banking relationship, highlighting a lucrative, untapped market for banks that are innovative and forward-thinking in their digital strategy. This demonstrates the growing clout of AR as a potential game-changer in the banking sector, morphing it from a traditionally staid industry into an exciting space of technological marvel. Crafting a narrative of such compelling numbers in a blog post on Augmented Reality in banking statistics can signal the dawn of a new era where immersive technology and finance overlap to shape the future of banking.

According to Capgemini, 63% of people wear AR glasses for convenience such as mobile banking.

Surfboarding through the sea of digits presented by Capgemini, we stumble upon a noteworthy jewel: 63% of individuals donning AR glasses do so for convenience tasks, like mobile banking. This particular percentage isn’t just another drop in the data ocean, but a compelling evidence to illustrate the wave of innovation in banking processes. It captures a glimpse of a future where Augmented Reality (AR) weaves effortlessly into everyday routines. It sets the tone for a fresh era of banking, characterized by intuitive user experience, seamless navigation and quick services. This 63% does not merely represent a proportion, it presents an undeniable proof of a paradigm shift in banking, a triumph of technology and innovation. Harnessing the power of AR in making life’s tasks easier is no longer a distant dream, but a living reality for a significant slice of the populace.

According to Statista, 68% of U.S. banking customers would use mobile AR/VR applications provided by their banks.

The persuasive potential of this statistic cannot be understated in painting a portrait of future banking practices. It delivers a compelling argument on the readiness and willingness of the majority- 68% of U.S. banking customers- to embrace the use of mobile augmented and virtual reality applications provided by their financial institutions. This shows a major shift towards the digital revolution in the banking sector. As AR/VR technology gains momentum and consumer acceptance, it implies that banks who capitalize on the technology could see improved customer satisfaction and engagement levels. For the skeptic, this percentage becomes a powerful marker signaling a trend that can’t be ignored; the banking customers of the future are ready and eager for a more interactive, digitally-enhanced financial experience.

By 2025, over 3 billion people will be using augmented reality and it could be the next major competitive ground for banks.

As we look towards 2025, the landscape of banking could be dramatically reshaped by the advent of augmented reality. The projection of over 3 billion people using augmented reality makes it a technological juggernaut in the making. Imagine a scenario where this vast user base has their financial experience, and perhaps even their financial decision-making, influenced by this technology.

This power is as exciting as it is substantial. Banks that harness this innovation effectively could potentially have a new and rich landscape to engage customers, increase acquisition, and strengthen loyalty. It could transform how customers approach everything from checking their account balance to exploring complex financial products.

In essence, augmented reality has potential that is not only about changing the way we view banking, but potentially redefining banking itself. So, as foresightful visionaries in banking, pay attention to this strategic battlefield, where the culmination of technology and reality could dictate supremacy.

According to Zion Market Research, the global augmented and virtual reality market will reach $814.7 billion by 2025, banking being a significant part of it.

Showcasing the prophecy of Zion Market Research, paints a futuristic canvas of the global augmented and virtual reality market, expected to skyrocket to a phenomenal $814.7 billion by 2025. This mammoth foreseen leap is suggestive of the untapped potential and fertile ground that these technologies offer. The intriguing bit is the anticipated substantial contribution from the banking sector, indicating a prolific revolution in the financial industry. This insight provides the blog post with a credible backdrop, substantiating the relevance and urgency of discussing augmented reality in banking, while signaling readers to anticipate massive transformations in banking experiences soon.

Citi Bank launched an AR-based desk in 2019 that gives customer insights retrieved from their data, showing the increasing use of AR in banking.

Highlighting the example of Citi Bank’s endeavour into AR-based desks serves as a concrete testament to the evolving trends within the banking industry. This transition into digitally-forward practices encapsulates the growing union between AR technology and banks, as they aim to upgrade customer service by providing direct insights. Digging into these changing dynamics helps in understanding the future scope of AR in banking, which is not only reflective of tech advancements, but also indicative of customer preferences shifting towards more intuitive interactions. Therefore, such practical instances lend credibility to the argument being crafted for the blog post about Augmented Reality in Banking Statistics, showcasing how traditional banking methods are undergoing a digital transformation fuelled by AR.

Commonwealth Bank of Australia saw a 25% increase in app use among customers after integrating AR features.

Empowering this conversation is the compelling statistic from the Commonwealth Bank of Australia which highlights the sheer potential of Augmented Reality (AR) in banking. A robust 25% upsurge in app usage was recorded after the integration of AR features. This factual narrative underscores an accelerated customer interest and engagement, proving that not only do users appreciate the enhanced interactivity and enriched user experience associated with AR, but they also significantly lean towards banks offering this tech-forward service. This indispensable insight establishes AR as a significant catalyst for digital transformation in the banking industry.

By the end of 2022, 70% of enterprises are expected to be experimenting with immersive technologies like AR for consumer and enterprise use, banking included.

A glimpse into the prophecy of future trends reveals that by the end of 2022, immersive technologies such as Augmented Reality (AR) will not be mere novelties but pivotal tools in the operational arsenal of nearly 70% of enterprises. The banking industry, far from being an exception, will be an active participant in this technological revolution.

Channeling the vast potential of AR, banks can breathe life into their otherwise mundane and complex data, thus transforming their customer’s interaction with banking services. With such a large proportion of enterprises exploring this digital path, it adds a compelling layer to the argument for AR’s growing importance and potential within the banking sector. Any resistance to this integration could leave a bank isolated in a pre-digital age while the competitive ocean tide turns towards a future empowered by AR.

This predicted uptake by 70% of enterprises showcases a strategic shift within the business world and acts as a key telescope into the banking industry’s possible future landscape. Moving beyond the traditional banking boundaries, these immersive trends pave the way for a newer and more engaging banking experience. Painting a picture of a future layered with AR elements and immersive experiences only reinforces the importance of AR in banking within a data-driven world.

According to FICO, 32% of people would be interested in an AR tool that analyzes purchases.

Highlighting that FICO reports 32% of individuals expressing interest in an AR tool to analyze purchases underscores a substantial potential for the growth of augmented reality in the banking industry. With nearly one-third of people open to such advanced technology, banks and financial institutions could consider this a call to action to invest in AR developments. This uptake in consumer interest could ignite a technological revolution in banking procedures, equipping users to conveniently and visually perceive their spending patterns. Therefore, this statistic not only hints at the emerging trend but also acts a feasibly predictive flag for the next big wave in banking.

The International Data Corporation (IDC) predicts that total spending on AR/VR will grow from $12.1 billion in 2020 to $72.8 billion in 2024, supporting banking services.

Painting a picture of an untapped gold mine, the IDC prediction reveals an enormous leap in the AR/VR spending from $12.1 billion in 2020 to $72.8 billion in 2024. This galloping trend does not just reflect the soaring market potential for AR/VR technology, but also perfectly bridges to the banking sector, hinting at promising opportunities waiting to be harnessed. In the realm of a blog about Augmented Reality in Banking Statistics, this statistic is the series of breadcrumbs leading to extraordinary possibilities. It solidifies the premise that the infusion of AR/VR in banking services is imminent and vital, fueling the industry’s advancement in this tech-dominated world. With such revolutionizing numbers, imagine the banking solutions of tomorrow; be it secure biometric authentication, immersive customer experiences or advanced operational efficiency – all birthed from the marriage of AR/VR and banking.

Around the globe, 82% of people believe AR has the potential to create meaningful benefits in the banking industry.

This intriguing statistic acts as a strong compass, pointing towards a profound shift in public perception regarding the amalgamation of Augmented Reality (AR) and the banking industry. It reveals that the vast majority, indeed 82% of the global population, envision AR’s transformative potential in banking. Such a hefty percentage reaffirms the widespread belief in AR’s ability to revolutionize this traditional sector. As more technology fuses with the finance, this statistic is a beacon of acceptance, emphasizing that AR is perceived not as a gimmick, but as a potentially essential tool capable of creating meaningful, concrete benefits. Therefore, in the context of the blog post, it asserts an emerging consensus about AR in banking, which is not only insightful but imperative for the industry’s stakeholders looking to navigate the future.

According to the Deloitte Insights, more than 150 companies are developing AR technologies for enterprise use, banking being a prime prospect.

Delving into the essence of this statistic from Deloitte Insights, it casts a spotlight on the vast landscape of AR technology development, particularly its striking relevance to the banking sector. It emphasizes, in no uncertain terms, the promising intrigue that companies find in the marriage of augmented reality and banking. The statistic depicts a bustling arena of over 150 entities vying for advancements that could very well dictate the future narrative of banking. In reference to a blog post about Augmented Reality in Banking Statistics, it showcases the rapid expansion and integration of AR technologies into the banking sector, manifesting a significant shift in how banking is perceived and conducted. It signifies that enterprise-level AR innovations are not a distant dream anymore, but a rising reality, particularly transforming the contours of banking services. Thus, this statistic undeniably affirms an exciting turning point in the technological revolution encapsulating banking.

Mind Commerce predicts that by 2025, nearly 75% of global companies will make use of AR or VR for customer engagement, including the banking sector.

In the fast-paced cosmos of banking, the projection by Mind Commerce, suggesting an anticipated surge to 75% of global companies utilizing AR or VR for customer engagement by 2025 undeniably injects a new level of excitement. Against the backdrop of a discussion about Augmented Reality in Banking Statistics, this prediction forms a magnetic north, guiding our interpretation of current and future trends. Interestingly, the specific mention of the banking sector within this projection gives the statistic a laser-like focus, carving a clear trajectory for banks to join the AR and VR revolution.

Therefore, one can’t gloss over the fact that this prediction is a visionary roadmap pointing straight towards an interactive future where virtual banking goes beyond mere transactions. It is no longer simply numbers and percentages; it is setting the scene of a radical reshaping that shall redefine the very fabric of customer engagement in the banking industry, paving the way for Digital Darwinism, where banks not adapting to these technologies might struggle to keep pace in the race for relevance. So, while the numbers engage the eyes, the profound implications lurking beneath must engage our mind and conversations.


The ongoing digital revolution is expanding rapidly into the banking industry with the integration of Augmented Reality. The statistics showcase a promising future for AR in banking, transforming the way customers interact with financial institutions. Increased customer engagement, reduced operational costs, enhanced security, and improved customer service are among several unique advantages of this disruptive technology. While the adoption of AR in banking is still in the nascent stages, this inevitable transition only signifies the extensive potential and numerous benefits it avails. As technology continues to evolve, banking industries must leverage AR to stay competitive, improve user experiences, and fundamentally redefine the way they operate. It’s not just about keeping up with the trends; it’s about shaping the future of finance.


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